Privacy Policy
In this section, Discovergalicia.com sets out the Privacy Policy regarding the use and treatment of the personal information that the user may provide when using our website.
Discovergalicia.com, the publishing company and owner of this website, aims with this formal statement to inform visitors and users of our privacy and confidentiality policy regarding the personal data that users provide freely and voluntarily.
In the course of serving its customers, Discovergalicia.com processes, stores and transmits information and communications that customers may consider private or confidential. Some of this data, such as the customer’s name, address, telephone number and credit card number, is provided to Discovergalicia.com by its customers in order to book its services. Likewise, other information, such as selected product categories and the user’s name or identification, is managed and maintained by Discovergalicia.es to carry out its business activity. Discovergalicia.es may also store the customer’s email address if it considers it necessary in order to communicate about any incidents arising during the course of the order and the service booked.
1. Data Security
Discovergalicia.es protects the confidentiality of all of its customers’ information, including accounting information and personal communications, to the maximum degree of protection permitted under current legislation and in line with the interests of the Discovergalicia.es website itself, its distributors, its employees and other customers of Discover Galicia and Santiago Excursiones‘ services. For this reason, in order to protect against the loss, misuse or alteration of its customers’ information, Discovergalicia.es has physical, electronic and management resources and procedures in place for this purpose.
2. Opting In or Out of Notifications and Updates
Customers are entitled to opt out of receiving news about new products or updates affecting existing Discovergalicia.es products by sending a request to: info@santiagoexcursiones.com. To make this request, customers must identify: the service purchased from Discovergalicia.es, the domain name or brand, the contact person, and the date on which the service was booked. In any case, customers cannot opt out of receiving information when it is essential for the maintenance of the services, accounts or the computer system established between them and Discovergalicia.es. Customers may also request changes to their information by contacting the billing department.
3. Disclosure of Customer Information
Discovergalicia.es will not, under any circumstances, disclose a customer’s personal information or account information unless Discovergalicia.es considers it necessary to disclose such information in order to identify, contact or take legal action against anyone interfering with the rights of the company, the company’s customers or others, or unless the law or a legal authority requires such disclosure. Except for the reasons cited above, Discovergalicia.es will not disclose to third parties any email data or other electronic communications that Discovergalicia.es may store on behalf of its customers. The circumstances under which Discovergalicia.es may disclose such information are when:
- It is necessary to provide a service.
- It is necessary to protect the legitimate interests of Discovergalicia.es or its customers.
- It is ordered in order to cooperate with a legal proceeding.
- It is necessary to provide to a legal authority in the event that the content of the customer’s website breaches current regulations.
The purpose of our company’s privacy policy is to comply as fully as possible with current personal data protection laws. If you have any questions about the confidentiality or handling of your data, or if you wish to exercise any of the rights of access, objection, rectification or cancellation to which you are entitled by law, you may contact:
- ANGÉLICA LOBELLE CARVALHO
- El Cango 17. Granadilla de Abona 38600. Tenerife (Spain)
- Website: https://www.discovergalicia.es
- Email: info@santiagoexcursiones.com
- Phone number: 663318305
4. Type of Data Collected.
In accordance with the provisions of the Personal Data Protection Act (Organic Law 15/99), your personal data will be included in an automated file owned by us. The main purpose of the collection and automated processing of personal data is:
4.1. Collection of basic billing data in the event of booking services, or the data necessary in the case of free promotions.
The website offers a wide range of online services in which, in addition to the data required to provide the service, it may be necessary to request the corresponding bank or credit card details in order to charge for such services. This data is processed through a fully secure server, using an SSL (Secure Socket Layer) encryption protocol. That said, any data transfer over the Internet carries a (minimal) risk of being intercepted. Discovergalicia.es does not guarantee that this cannot happen, and therefore the risk of sending this type of data is assumed by the person sending it. This type of information is received by Discovergalicia.es and will under no circumstances be sold, rented or transferred to other companies.
4.2. Obtaining the basic information necessary to respond to customer inquiries and questions
The inquiry forms found on the Discovergalicia.es website require certain information that helps us answer the inquiries or questions submitted to us. This information is managed by Discovergalicia.es and is never sold, rented or transferred to third-party companies.
4.3. Sending of the Discovergalicia.es newsletter, free of charge and distributed by email
By requesting a subscription to the website, requesting free information, or booking one of our services, you are expressly authorizing us to send you a newsletter with news and updates from our company by email. In all cases, the user’s well-known rights of access, cancellation or rectification with regard to their personal data held in our file are guaranteed.
To exercise these rights, please send your request by email to info@santiagoexcursiones.com
Our company will do everything possible and will use all technical tools necessary to keep your data up to date and secure, in accordance with the level of data protection security required by current legislation. However, the network is not impregnable and is exposed to possible illegal and improper intrusions. Under no circumstances would Discovergalicia.es be held responsible for such intrusions, as it has acted with due diligence to protect the aforementioned data in accordance with current law.
5. Use of “Cookies”
The Discovergalicia.es website uses cookies for its operation. The purpose of these cookies is to improve the service offered to its customers, users and visitors. For more information, please see our Cookie Policy (EU).
6. Receiving Promotional Emails
Discovergalicia.es may occasionally send emails informing you of improvements or updates to its website or its associates. You may unsubscribe at any time by sending an email to info@santiagoexcursiones.com.
Likewise, on some of the website’s forms, authorization is requested to send our company’s newsletter by email. This newsletter is sent regularly to subscribers and contains news, articles of interest, recommendations, tips, updates and other content related to activities, accommodations and places of interest.
7. Minors
Due to its professional subject matter, this website is not specifically aimed at minors. In any case, we encourage minors to consult their parents or legal guardians before submitting any form on our website.
8. Publication of Data
Customers who book any of the services offered by Discovergalicia.es authorize the company to publish their name in our customer list and to briefly describe the service booked and the results obtained from its execution and delivery.
Booking any of the various services offered on the website constitutes full and unreserved acceptance, on the part of the customer, of the terms set out in the Legal Notice.